Terms and conditions

1. The language courses are organized by Tandem Berlin e.V. Bötzowstr.26 D- 10407 Berlin.

2. Registration

Please fill in and send us the enrolment sheet. We will send you your confirmation and ask you for a first rate of payment of EUR 220.00. Your course place will be reserved upon receipt of payment

3. Duration and Contents

The minimum booking period for our intensive courses is one week. There are no classes on public holidays. Classes that have not been attended can neither be refunded nor taken at a later date. We reserve the right to make changes to the course content.

4. Terms of payment

a) Students are obliged to pay all course fees on time. For our intensive courses all outstanding fees must be paid by the third day of the course at the latest.

For long-term courses (of more than 8 weeks), payment in instalments may be arranged.

b) If the student does not attend the classes or discontinues attendance before the course ends, TANDEM Berlin e.V. has the right to demand the entire course fees.

c) All bank fees have to be paid by the student.

Bank details of Tandem Berlin e.V.:

Account name: Tandem Berlin e.V.  Bank name: Postbank Berlin (Bank adress: 10866 Berlin) 
IBAN: DE42 1001 0010 0466757103

5. Non-implementation

In the case of insufficient numbers to run a course, or implementation of the course is not possible for reasons beyond TANDEM Berlin's responsibility, the school is not obliged to run the course. For this case TANDEM Berlin reserves the right to cancel the course or to decrease the number of lessons with the students' consent. All registered students will be informed of non-implementation in good time.

6. Cancellation

It is possible to cancel any time before the course starts. In some cases participation in a later language course will be accepted; all arrangements have to be made in co-ordination with the enrolment office in Berlin in time. A cancellation notice must be made in writing.

When a cancellation order is received with more than four weeks before the course start date the student will be charged an administration fee of EUR 100.00, the remaining deposit will be refunded in full less incidental bank fees.

For a cancellation at a later date there will be compensation fees for costs that have accumulated, at least EUR 100.00, at most the full course fees. A booking of a substitute student can be accepted.

If a student discontinues a language course for reasons TANDEM Berlin e.V. cannot be held responsible for, fees or parts thereof will not be refunded. Outstanding fees will have to be paid in full.

7. Data Security

a) With the students consent, their data are processed electronically.

b) Personal data will only be used for administrative requirements and will at no time be passed on to third parties.

8. Insurance

Tandem Berlin e.V. assumes no responsibility in case of material or personal damages. We recommend that students effect liability, accident and health insurances.

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